Returns & Refunds Policy

We stand behind the quality of our products. If you receive an item that is faulty, damaged, or not as described, please contact us within 14 days of delivery so we can arrange a replacement, exchange, or refund. To assist our team, we may request photos and a brief description of the issue.

Please note that due to the customised nature of logo-branded merchandise, we are unable to accept returns or refunds on custom products unless the product is faulty or incorrect. We recommend approving proofs carefully and confirming order details before finalising.